Shipping policy

Shipping Policy

All orders are shipped from Romeoville, Illinois, USA.

USA Shipments

At checkout, you can choose from the following shipping options:

  • USPS Ground Advantage

  • USPS Priority Mail

  • UPS Services

Please note: USPS and UPS do not operate on Sundays or federal holidays. Shipping times provided at checkout are estimates and may be impacted by weather conditions, carrier delays, or peak holiday seasons. While we do our best to ship orders promptly, delivery timelines are not guaranteed by the carriers.

International Shipments

International shipping options are available at checkout for select destinations.

Please note that international orders are shipped Delivered Duties Unpaid (DDU). This means customers are responsible for any customs duties, taxes, or fees assessed by their country upon delivery. These charges are not included in the purchase price or shipping cost paid on our website.

We recommend checking with your local customs office for more information on potential fees before placing an international order.

Shipping Issues

Once an order has shipped, responsibility for transit, delivery delays, loss, or damage rests with the shipping carrier. If your package is delayed, damaged, or lost in transit, please contact us and we will assist you in working with the carrier to file a claim when applicable.

Thank you for supporting Calaverita Creations.